Last Updated: September 30, 2026
Thank you for shopping with Foresz. We offer rugs and bathroom mats for everyday home spaces and work to provide clear shipping information from order processing through delivery.
Please review the following information regarding order processing, estimated delivery times, shipping fees, and optional Shipping Protection.
1. Order Processing Time
Orders are generally processed within 1–3 business days, excluding weekends and holidays.
Once your order has been shipped, you will receive a shipping confirmation email with available tracking information.
During peak seasons, holidays, or promotional periods, processing may take approximately 3–5 business days.
2. Estimated Delivery Times
Delivery times depend on the destination, shipping method, carrier, and local conditions. The following are estimated delivery windows after an order has been processed and shipped.
United States
Standard Shipping: 5–8 business days
Expedited Shipping: 3–5 business days
Canada
Standard Shipping: 7–12 business days
United Kingdom
Standard Shipping: 6–10 business days
Australia
Standard Shipping: 7–14 business days
European Union
Standard Shipping: 6–12 business days
Other International Destinations
Standard Shipping: 8–18 business days
These delivery times are estimates and are not guaranteed. Delays may occur due to carrier operations, customs processing, weather, holidays, or other circumstances outside our control.
3. Shipping Fees
Shipping fees are calculated at checkout based on the delivery destination, order details, and available shipping method.
If a free shipping promotion is available, the applicable terms will be clearly displayed on the website or at checkout.
4. Optional Shipping Protection Powered by SEEL
Foresz may offer optional Shipping Protection powered by SEEL during checkout.
Shipping Protection is an optional service that may provide additional protection for eligible shipping-related issues, including:
- Lost packages
- Packages damaged during transit
- Theft after confirmed delivery
If you purchase Shipping Protection and experience an eligible issue, you may submit a claim through the applicable SEEL protection process using your order information.
Claims are subject to the eligibility requirements and terms of the Shipping Protection service.
Important Information About Shipping Protection
Shipping Protection is optional and is not required to place an order with Foresz.
Choosing not to purchase Shipping Protection does not remove or limit your rights under our standard Refund & Returns Policy or our customer support process.
If your order is damaged, defective, incorrect, or has not been delivered, you may contact Foresz for assistance whether or not Shipping Protection was purchased.
For issues covered by Shipping Protection, the claim may also be handled according to the applicable SEEL terms and claim process.
For general order or shipping assistance, please contact:
support@foresz.com
5. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Any applicable customs duties, taxes, or import charges are generally the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also affect delivery times, and Foresz cannot guarantee the time required for customs clearance.
6. Tracking Information
When tracking information is available, it will be provided in the shipping confirmation email after your order has been dispatched.
Tracking information may take up to 48 hours to become active or show movement in the carrier’s system.
If tracking information does not update immediately, please allow some additional time for the carrier to process the shipment.
7. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply if reshipment is requested.
If you notice an error in your shipping information after placing an order, please contact us as soon as possible at support@foresz.com. We will make reasonable efforts to assist, but changes cannot be guaranteed once an order has entered processing or been shipped.
8. Lost, Delayed, or Undelivered Orders
If your order has not arrived within the estimated delivery window, please contact us at support@foresz.com so we can assist with checking the shipment status.
For packages reported as lost, delayed, damaged, incorrectly delivered, or otherwise experiencing a delivery issue, we may request order details and tracking information to investigate the situation.
If you purchased Shipping Protection powered by SEEL, you may also be eligible to submit a claim through the applicable SEEL claim process.
Purchasing Shipping Protection is not a requirement for contacting Foresz about an order issue.
9. Contact Us
If you have questions about shipping, delivery, tracking, or your order, please contact us:
Email: support@foresz.com
We will review your request and provide assistance based on the circumstances of your order.